RETURNS

Orders can be returned within 60 days from the date of delivery.

START YOUR RETURN

What You Need to Know

Since personalised items are made especially for you — including those with engravings or initials — we’re unable to accept returns on them. We appreciate your understanding.

RETURN FAQ'S

HOW DO I RETURN MY ITEM?

To return an item, please use our [online returns portal].

Kindly note that items purchased online cannot be returned to physical stores.

You have 60 working days from the date of delivery to return your order.

We strive to process all returns within 14 working days. However, during peak periods, this may take up to 30 working days.

For more details, please visit our [Returns FAQs].

RECEIVING YOUR REFUND

We aim to process all returned orders within 14 working days. However, during peak periods, this may take up to 30 working days.

All refunds will be issued to the original credit card or payment method used at checkout.

CAN I EXCHANGE MY ITEM?

Unfortunately, we’re unable to process exchanges for online orders at this time — including size changes.
If you're unsure about sizing or need help with a product, please contact us before placing your order.

RETURN T&C'S

GENERAL T&C'S

If for any reason you’re not completely satisfied with your order or have simply changed your mind, we’re happy to accept returns on all items — including earrings — as long as they are unworn and returned in their original packaging.

Please note: we cannot accept returns on engraved, monogrammed, or other personalised items, as these have been specially made just for you.

If a personalised item arrives faulty or damaged, please contact us so we can resolve the issue for you.

Kindly contact us before placing your order to discuss any related details.

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We currently offer an extended return period for all orders.

Orders can be returned within 60 days of purchase.

Return shipping costs will be confirmed via email communication with our team.

We aim to process all returns within 14 working days. However, during busy periods, this may take up to 30 working days.

If you have any questions, please don’t hesitate to contact us.

FAULTY ITEMS

We sincerely apologise if you've experienced any issue with your new Blessisle jewellery.

Our Customer Service team is here to help — please contact us before returning your item, so we can assist you more efficiently and advise on the next steps, including timelines for a refund or replacement.

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EXCHANGES

Unfortunately, we no longer offer exchanges, including for rings or size changes.
If you have any questions about your order or an item, please feel free to contact us.

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